Complete FAQ Guide
FAQ Guide
Find answers grouped by categories
🔍
📌 General ▼
Are the products authentic? +
Yes, all products are high-quality and printed on demand.
Are the products unisex? +
Yes, our streetwear is suitable for all genders.
Can I order in bulk? +
Yes, bulk orders are welcome. Contact us for special pricing.
Are there discounts for large orders? +
Yes, please contact us for special pricing on bulk orders.
🚚 Shipping ▼
How long does shipping take? +
Shipping usually takes 7–15 days depending on your location.
Is shipping free? +
Yes, shipping is free for everyone worldwide.
Can I track my order? +
Yes, you can track your orders by creating an account on our platform.
Can I change the shipping address after ordering? +
Only before the order is shipped. Contact us immediately if you need to change it.
Do you offer shipping insurance? +
Not by default. Contact us if you want more details about shipping protection.
📦 Orders ▼
Can I modify my order after placing it? +
No, modifications are not possible after the order is placed.
Can I cancel my order? +
You can cancel only before the order is shipped. Contact us immediately.
Can I order more than one product in a single order? +
Yes, you can add multiple products to your cart.
Can I checkout as a guest? +
Yes, but to track your order, it's recommended to create an account.
Can I ship items to multiple addresses in one order? +
No, each order ships to one address only.
👕 Products ▼
What materials are the clothes made of? +
Usually 100% cotton or cotton-polyester blend, depending on the product.
Can I wash the clothes in a washing machine? +
Yes, please follow the care instructions on the label.
Are the designs printed or embroidered? +
Currently we offer DTG and DTF printing. Embroidery may be available in the future.
Does the print last after washing? +
Yes, our prints are durable if care instructions are followed.
Can I choose a different color? +
Only the available colors can be selected, but you can contact us if you want a different color and we'll help.
Are there different product types besides clothes? +
We offer hoodies, t-shirts, mugs, and tote bags.
What sizes are available? +
Sizes range from S to 5XL depending on the product.
Are products made-to-order? +
Yes, every item is printed on demand after you order.
💳 Payment ▼
Can I pay in USD? +
Yes, all payments are in USD.
Can I pay with PayPal or credit card? +
Yes, you can use PayPal or credit cards to pay securely.
Can I pay cash on delivery? +
No, we only accept online payments for smooth and secure processing.
🖨️ Printing ▼
What printing methods do you use? +
We currently offer DTF and DTG printing for the best quality.
Is there a warranty on the print or material? +
Yes, only for defective products or wrong shipments.
What's the difference between DTG and DTF? +
DTG: Direct-to-garment printing, softer and cheaper. DTF: Direct-to-film printing, durable and high-quality.
📌 Others ▼
What is the return policy? +
Please review our return policy on our policies page or contact us for details.
How can I return or exchange a product? +
Contact us and follow the instructions to process returns or exchanges.
Do you have a privacy policy? +
Yes, you can find it on our store page footer.
📬 Still can't find an answer? +
If your question isn't answered here, please contact us and we will help you personally.